Terms of Service

1. Agreement to Terms

By accessing or using any services offered by The ROI of YOU / Luigi Pecoraro ("Company," "we," "us"), including this website, any coaching programs, digital products, or strategy calls, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Services Offered

The Company offers career coaching, promotion strategy consulting, and done-for-you document services including but not limited to:

• Free Strategy Calls
• The Business Case ($129) — a done-for-you promotion business case document package
• The Business Case + Coaching ($299) — the document package plus a private 1-on-1 coaching session

All services are delivered digitally. Physical deliverables are not included.

3. Payment

All prices are listed in USD. Payment is due at the time of purchase. We use secure third-party payment processors. By completing a purchase, you authorize us to charge the stated amount to your selected payment method.

4. Delivery

Digital document packages are delivered via email within 48 hours of receiving your completed intake form. Coaching sessions are scheduled after delivery of the document package. Delays caused by incomplete or missing intake information are not the Company's responsibility.

5. Refund Policy

Please review our Refund Policy for full details. Due to the done-for-you nature of our services, refunds are limited once work has commenced.

6. No Guarantee of Results

The Company provides coaching, strategy, and document preparation services. We do not guarantee promotion, employment, compensation increases, or any specific career outcome. Results depend on individual circumstances, organizational factors, and actions taken by the client.

7. Intellectual Property

All content, frameworks, templates, and materials provided by the Company are for your personal use only. You may not reproduce, resell, or distribute any materials without written permission from the Company.

8. Confidentiality

We treat all information shared by clients as confidential and will not disclose it to third parties except as required by law or to deliver the service.

9. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

10. Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Rockwall County, Texas.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

12. Contact

Questions? Email us at [email protected]